Politique d’expédition

We want your order to reach you quickly, safely, and in perfect condition. Below you’ll find everything you need to know about our shipping process.

Order Processing

Orders are typically processed within 1–2 business days after your purchase is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your package.

Shipping Times

Standard delivery typically takes 3–7 business days after your order has been processed. Delivery times may vary depending on your location, carrier delays, weather, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Any applicable shipping charges will be clearly displayed before you complete your purchase.

Tracking Your Order

Once your order is dispatched, we’ll send you a tracking number by email. Please allow up to 24–48 hours for tracking information to become active.

Delayed or Missing Orders

If your package is taking longer than expected, please check your tracking information first. If there has been no update for several business days, contact our support team and we’ll be happy to help.

Incorrect Shipping Information

Please make sure your delivery address is correct before placing your order. If you notice an error, contact us as soon as possible. We’ll do our best to update the address before your order ships.

Damaged Packages

If your order arrives damaged, please contact us promptly with your order details and photos of the damaged package or product. Our team will review the issue and help arrange a suitable solution.

International Shipping

International shipping availability may vary by destination. Customers may be responsible for any customs duties, taxes, or additional fees charged by their local authorities.

Need Help?

Have a question about your shipment? Our customer support team is here to help. Simply get in touch with your order number and we’ll assist you as quickly as possible.